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9504 9508 Telephones  

Avaya is continuing driving design innovation by offering two new paperless digital sets in the same design line as the 9600 telephones:
These telephones are delivering all the core values of the 5400 digital sets while innovating in areas like backlight displays for easy readability and full duplex handsfree support also on digital sets (9508 only)

The two button-orientated models, the 9504 and 9508, provide a traditional user experience with dual color buttons on either side of the graphical displays. These are ideal for customers who are migrating from a traditional digital environment and desire to move to IP with minimal change. As well as targeting more traditional users, these models are suited for Everyday users who use voice as an element within their business communications but are not considered power users.

The 9504 and 9508 models have 4/8 buttons around the display with 2/4 on the left and 2/4 on the right. Users can select to display information in a single column with two/four rows or in two columns with two/four rows each, depending on their needs. In two-column mode, approximately thirteen characters can be displayed on a line in each column. The exact number depends on the language and the characters because the font includes variable width characters.

As digital telephones, the new sets offer superior power efficiency. They are full powered from IP Office when

The 9508 includes support for a new 2 x 12 button module on which features, speed dials, bridged or individual call appearances can be programmed. A maximum of 3 button modules of either type can be connected to these Deskphones. Please note that a separate power supply is needed when a BM12 is connected.  

Each model also includes one touch access to key applications including Contacts, History (previously Call Log) and Home (previously menu). One touch access to these core applications simplifies the user experience and eliminated the new to navigate through menus to get to the most commonly used features.

On top of that, when connected to IP Office these telephones will offer access to advance IP Office features like Visual Voice, IP Office Feature menu or centralized storage for call log, system directory and personnel directory. With that they offer full support of the hot-desking capabilities of IP Office.

The 9504 has a four-line monochrome display with backlight, while the 9508 has the same backlight 8-line monochrome display as the 9608 IP version.

These models support a dual position stand at approximately 40º or 60º degrees. The display is fixed and is not adjustable like other 9600 Series IP Deskphones. The 9504 and 9508 do not support removable faceplates.

 

9504

9504

       
9508

9508

Product Overview:

 

9504

9508

Physical Buttons

4

8

Administrable buttons (3 pages)

12

24

Number of display Lines

4

8

Display (fixed)

181 x 56 dots; 4 rows x 32 characters

181 x 121 dots; 8 rows x 32 characters

Softkeys

4

4

Dual Position Stand

Yes

Yes

Speaker/handsfree

Yes

Yes. DSP based full duplex handsfree

Applications Buttons

Contacts, Home, History, Message, Phone

Contacts, Home, History, Message, Phone

Other Keys

Volume, Mute, Headset, Speaker

Volume, Mute, Headset, Speaker

5 Way Navigation Cluster

Yes

Yes

Customizable Faceplate

No

No

Maximum Button Modules
(2 x 12)

none

3

Please note that the 9600 telephones as well as the 9500 telephones are supported on IP Office IP500 and IP500 V2 hardware only.

Works on:

IP Office
(IP500/IP500 V2)

Communication Manager

9504

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9508

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Note: a second version of these digital telephones is planned for launch with Communication manager at a later time.

Common Features:

Display:
 
9508: White backlit graphical display - 181 x 121 dots; 8 rows x 32 characters.
 
9504: White backlit graphical display 181 x 56 dots; 4 rows x 32 characters.

Fixed Feature Buttons: 10 plus Four-way navigation cluster button.

Volume up/down (separate volume levels for the handset, speaker, and ringer), Mute button (LED), Speaker button (LED), Headset button (LED).
 
Avaya Menu button (browser, options and settings access), Telephony application button – to return to main telephone screen.
 
Contacts button, history (Call log) button (LED),  quick-access voicemail Message button with LED and corner message indicator.
 
Programmable /Contextual buttons:
 
9508: 24 - in 3 switchable display pages of 8 matching the 8 physical display buttons. All 8 buttons with Dual LED indicator
 
9504: 12 - in 3 switchable display pages of 4 matching the 4 physical display buttons. All 4 buttons with Dual LED indicator
4 contextual softkey buttons. Context sensitive allocation of e.g. Hold, Transfer, Conference and more.
 
Key Labels: Icons and text used on fixed feature keys.
 
 
Speakerphone: Full duplex speakerphone (9508), Two-way speakerphone (9504)
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Hearing Aid Compatible: Yes.
 
Message Waiting Indicator: Yes - can also be used as a ringing call alert indicator.
 
Personalized Ring Patterns: Yes – 8 (Traditional Avaya)
 
Headset Socket: Yes. Bluetooth and DECT headset support (with adapter)
 
Embedded Applications:
 
Centralized call log and contact application, fully transparent between 9600 telephones, 1408/1416/1608/1616 telephones and Avaya one-X™ Portal for IP Office.
 
Contacts application (up to 100 entries) and Call Log (Missed, Incoming, Outgoing, up to 30 calls). Please note that the Voice-dial feature of the 9600 telephones on Communication is not available on IP Office.
 
Access to company directory and Visual Voice applications on IP Office.
 
Upgradeable Firmware: Yes.
 
Expansion:. Yes. Support of up to 3 x BM12 button (2 x 12 buttons per module, total of max. 64 available buttons) (9508 only). A separate power supply is needed when connection the BM12 to the phone as the digital line cannot power phone plus button module
 
Color: gray.
 
Mounting: Desk or wall mountable.
 
Adjustable Desk Stand: Yes two-position stand, approx 40° and 60°angle

 

 

Button Module 12 for 9508, 9608, 9641, 9611

A new button module is being added to the portfolio. The 2 x 12 Button Module provides dual color LEDs/buttons aligned with 12 rows on the graphical display. It includes two pages with 12 buttons each and a left or right arrow to indicate which page is currently not visible. When both pages are programmed the user has a total of 24 buttons available.

The 12 button module also includes a new quick-labeling feature button that is located under the display.

Three 12 button module can be simultaneously connected to any one of the new 9600 Series IP Deskphones except the 9621G as well as with the 9508 digital phone. This button module ships with the same dual position stand as the 9508/9608.

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Works on:

Up to three modules to be connected

9608

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9611

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9621

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9641

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9504

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9508

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Programmable /Contextual buttons:
 
24 administrable keys/functions accessible
 
12 physical keys with LCD labels and dual LED
 
Quick-labeling key plus left/right page-key
 
Color: gray.

Note: when 9508 is used, a separate power supply is needed to power the module.