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Avaya one-X Deskphone is a family of next generation IP telephones that delivers a new and unique communications experience to drive increased productivity.

The Avaya one-X Deskphone family features an intuitive user interface which helps to make users proficient and confident in performing common telephone tasks such as setting up a conference call or completing a transfer. With high quality audio it is much easier to hear and understand other people, which speeds business while reducing fatigue and stress. The Avaya 9600 Series Deskphones are built with future growth and enhancement in mind, with many modular add-ons that can be added as they are needed – protecting investments and leading to improved total cost of ownership. The new telephones also feature a very stylish and professional design including support for customized display screen saver images and custom faceplates with company logos.

Common to all phones of the 9600 line on IP Office are two access modes to important IP Office features: Features can be assigned to the line/feature key of the telephone for easy and quick one-touch selection of the functionality giving users of other Avaya telephones a consistent user-interface.

In addition the features can be accessed through a menu, allowing quick access to seldom used features or even functionality that is not administered to a key. Similar to menus found on mobile and smartphones, this intuitive, “self-service” access frees the user from limits imposed by the number of keys on a telephone and allows access to the vast functionality of IP Office.

The status indication presents a clear view of important call settings like call forwarding numbers.

Visual Voice gives menu access to the voicemail messages received by a user for quick retrieval of the most critical information.

Personal and centralized directory access makes calling a breeze. A centralized call log allows one-touch call-back of missed calls, and is fully synchronized with other Avaya IP telephones or the one-X Portal application.

Full user mobility between different 9600 telephones, 1600 telephones and 1400 digital telephones support hotdesking and user mobility between different telephones with access to all the features found on the ‘home’ phone.

Customers are becoming more aware of the need to conserve energy due to costs and environmental considerations. The 9600 Series telephones have best in class power performance with the 9620L meeting PoE Class 1, and all other models being Class 2, including the Gigabit versions. Over the life of a product the reduced power demand of the 9600 Series results in significant cost savings for customers when compared to other competitive offerings that require more power, such as PoE Class 3 devices.

Please note that the 9600 telephones as well as the 9500 telephones are supported on IP Office IP500 and IP500 V2 hardware only.